Steffonn Chan
Design, Delivery and Rescue of Complex Projects & Businesses
Services
Setting things up to succeed
Structuring large-scale mobility and infrastructure initiatives from concept through bankable exeuction.
Defining delivery strategies, governance models, and decision rights that hold under pressure.
Surfacing conflicts, risks, and hidden leverage points — and advising on decisive countermeasures.
Services
Driving execution under real-world constraints
Independent Project Audit (including schedules, financials, risks, team & stakeholder dynamics, governance health).
Targeted schedule acceleration and recovery programs where time, credibility, and/or financials is at risk.
Interim leadership roles to stabilize delivery, restore confidence, and drive execution.
Services
When failure is not an option
Diagnostics of distressed or underperforming projects.
Rapid stabilization of governance, leadership, and delivery structures
Recovery planning and execution where time, trust, or political capital is on the line.

Experience where complexity, scale, and consequences are real
I have spent two decades operating at the intersection of transportation, mobility, and large-scale infrastructure, working across public and private environments where execution failures can cost lives and carry real financial, political, and reputational consequences.
My background combines:
Board-level governance and delivery leadership at Deutsche Bahn International Operations
Global expansion and operation management of mobility services across 30+ countries at Sixt Ride
Engineering, bid, and operations leadership on complex rail programs at Bombardier Transportation
Independent advisory roles supporting operators, OEMs, investors, and consultancies
I am typically engaged when
Programs are complex, cross-border, or politically sensitive
Delivery risk is material and visibility is limited
Senior sponsors need clarity, structure, and decisive action
My role is not to theorize, but to create order, restore confidence, and enable execution.
Professional Credentials
Executive MBA, Innovation & Business Creation | Technische Universität München & University of California, Berkeley
Bachelor of Science, Mechanical Engineering | Queen’s University, Canada
Project Management Professional (PMP) | Project Management Institute
Certified ScrumMaster (CSM) | Scrum Alliance
Six Sigma Black Belt (formal training) | Bombardier Transportation
Reference Projects
Uruguayan Freight Rail Mobilization, Uruguay | 08.2019 – 01.2025
Smart Mobility Services for Sixt, EMEA; US; APAC; CIS | 01.2017 – 03.2018
Bombardier Predictive Maintenance Systems, EU & AMER | 11.2011 – 03.2015
Bucharest Public Transit Security Enhancements, Romania | 09.2012 – 08.2014
Bilbao Metro Security Enhancements, Spain | 03.2013 – 05.2014
London Heathrow T5 Enhancements, UK | 10.2013 – 03.2014
Madrid Airport APM R&D Project Pilot, Spain | 09.2013 – 11.2013
Munich Airport APM Tender Preparation, Germany | 01.2011 – 04.2011
Sacramento International Airport APM Design-Build, USA | 02.2009 – 08.2010
Honolulu Rail Transit Tender Preparation, USA | 11.2009 – 02.2010
Las Vegas Monorail Enhancements, USA | 06.2009 – 08.2009
Neihu Metro Commissioning, Taipei, Taiwan | 11.2007 – 06.2009
Incheon Subway Tender Preparation, Seoul, South Korea | 02.2008 – 02.2009
New York JFK Airport Skytrain Enhancements, USA | 10.2007 – 02.2008
Direct, selective, and outcome-driven
I work best in environments where decisions matter and accountability is clear.
My approach is characterized by:
Selective engagement — I take on a limited number of mandates where I can have real impact
Direct leadership access — I work closely with executive sponsors and delivery leadership
Clarity over comfort — I surface risks, misalignments, and hard truths early
Bias for execution — frameworks only matter if they hold under real-world pressure
Depending on the situation, I may act as:
Strategic advisor shaping direction and governance
Delivery leader driving execution and alignment
Recovery lead stabilizing distressed or underperforming programs
In all cases, my objective is the same: enable sustainable delivery, not long-term dependency.
If you are:
entering a new market
delivering a complex transportation or mobility program
facing a situation that requires stabilization or recovery
having a specific relevant subject matter inquiry
We can explore whether an engagement makes sense.Email: [email protected]
LinkedIn: linkedin.com/in/steffonn